Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.

Last updated: December 15, 2023

Quick Overview

Data Protection

We use industry-standard encryption to protect your data

Your Control

You have full control over your personal information

Minimal Collection

We only collect data necessary for our services

1. Information We Collect

Personal Information

When you use our services, we may collect:

  • Name and email address (when you subscribe to our newsletter or create an account)
  • Contact information (when you reach out to us)
  • Professional information (when you contribute content or join our community)
  • Feedback and comments (when you interact with our platform)

Usage Information

We automatically collect certain information about your use of our services:

  • Pages visited and time spent on our website
  • Search queries and resource interactions
  • Device information (browser type, operating system, IP address)
  • Referral sources and navigation patterns

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use the collected information for the following purposes:

Service Provision

  • Provide and maintain our platform
  • Personalize your experience
  • Process your requests and communications
  • Send newsletters and updates (with consent)

Improvement & Analytics

  • Analyze usage patterns and trends
  • Improve our services and content
  • Develop new features and functionality
  • Ensure security and prevent fraud

3. Information Sharing and Disclosure

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for commercial purposes.

Limited Sharing

We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party services that help us operate our platform (analytics, hosting, email services)
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you explicitly consent to sharing your information

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Technical Measures

  • SSL/TLS encryption for data transmission
  • Secure data storage and backup systems
  • Regular security audits and updates
  • Access controls and authentication

Organizational Measures

  • Employee training on data protection
  • Limited access on a need-to-know basis
  • Regular privacy impact assessments
  • Incident response procedures

5. Your Rights and Choices

You have several rights regarding your personal information:

A

Access

Request a copy of the personal information we hold about you

U

Update

Correct or update your personal information

D

Delete

Request deletion of your personal information (subject to legal requirements)

O

Opt-out

Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at privacy@ragnavigator.com

6. International Data Transfers

RAG Navigator operates globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses approved by regulatory bodies
  • Certification schemes and codes of conduct
  • Other legally recognized transfer mechanisms

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending an email notification (if you've subscribed to our communications)
  • Displaying a prominent notice on our platform

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@ragnavigator.com

Address: RAG Navigator Privacy Team
Zhongguancun Science and Technology Park
Haidian District, Beijing, China

Response Time: We aim to respond to all privacy-related inquiries within 30 days.